Terms & Conditions

BACKGROUND:

These Terms and Conditions, together with any and all other documents referred to herein, set out the terms of use under which you may use this Website, Elen Clulow Hypnotherapy (“My Site”). Please read these Terms and Conditions carefully and ensure that you understand them. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of My Site. If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using My Site immediately.

1. Definitions and Interpretation

1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

“Content” means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, My Site;
“Website” means any online communications facility that I make available on My Site either now or in the future. This may include, but is not limited to, contact forms, email, and live chat; and
“I / Me / My” means Elen Clulow, a company registered in England, whose registered address is 24 Beckside Gardens, Brampton Cumbria, CA8 1US.

2. Information About Us

2.1 My Site, www.elenclulow.co.uk, is owned and operated by Elen Clulow, company registered in England, whose registered address is 24 Beckside Gardens, Brampton, Cumbria, CA8 1US
2.2 I am regulated by General Hypnotherapy Register – www.general-hypnotherapy-register.com
2.3 I am a member of Spiritual Regression Therapy Association – www.spiritual-regression-therapy-association.com

3. Access to My Site

3.1 Access to My Site is free of charge.
3.2 It is My responsibility to make any and all arrangements necessary in order to access My Site.
3.3 Access to My Site is provided “as is” and on an “as available” basis. I may alter, suspend or discontinue my Site (or any part of it) at any time and without notice. I will not be liable to you in any way if My Site (or any part of it) is unavailable at any time and for any period.

4. Intellectual Property Rights

4.1 All Content included on My Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Me. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.
4.2 Subject to sub-Clauses 4.3 and 4.6 you may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content from My Site unless given express written permission to do so by Me.
4.3 You may:

4.3.1 Access, view and use My Site in a web browser (including any web browsing capability built into other types of software or app);
4.3.2 Download My Site (or any part of it) for caching;
4.3.3 Print pages from My Site;
4.3.4 Download extracts from pages on My Site; and
4.3.5 Save pages from My Site for later and/or offline viewing.

4.4 My status as the owner and author of the Content on My Site (or that of identified licensors, as appropriate) must always be acknowledged.
4.5 You may not use any Content saved or downloaded from My Site for commercial purposes without first obtaining a licence from Me (or My licensors, as appropriate) to do so. This does not prohibit the normal access, viewing and use of My Site for general information purposes whether by business users or consumers.
4.6 Nothing in these Terms and Conditions limits or excludes the provisions of Chapter III of the Copyrights, Designs and Patents Act 1988 ‘Acts Permitted in Relation to Copyright Works’, covering in particular the making of temporary copies; research and private study; the making of copies for text and data analysis for non-commercial research; criticism, review, quotation and news reporting; caricature, parody or pastiche; and the incidental inclusion of copyright material.

5. Links to My Site

5.1 You may link to My Site provided that:

5.1.1 You do so in a fair and legal manner;
5.1.2 You do not do so in a manner that suggests any form of association, endorsement or approval on My part where none exists;
5.1.3 You do not use any logos or trade marks displayed on My Site without My express written permission; and
5.1.4 You do not do so in a way that is calculated to damage My reputation or to take unfair advantage of it.

5.2 You may link to any page of My Site.
5.3 Framing or embedding of My Site on other Websites is not permitted without My express written permission. Please contact Me for further information.
5.4 You may not link to My Site from any other site the content of which contains material that:

5.4.1 is sexually explicit;
5.4.2 is obscene, deliberately offensive, hateful or otherwise inflammatory;
5.4.3 promotes violence;
5.4.4 promotes or assists in any form of unlawful activity;
5.4.5 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age;
5.4.6 is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
5.4.7 is calculated or is otherwise likely to deceive another person;
5.4.8 is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;
5.4.9 misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 5.4);
5.4.10 implies any form of affiliation with Elen Clulow, where none exists;
5.4.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks and database rights) of any other party; or
5.4.12 is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.

5.5 The content restrictions in sub-Clause 5.4 do not apply to content submitted to sites by other users provided that the primary purpose of the site accords with the provisions of sub-Clause 5.4. You are not, for example, prohibited from posting links on general-purpose social networking sites merely because another user may post such content. You are, however, prohibited from posting links on Websites which focus on or encourage the submission of such content from users.

6. Links to Other Sites
Links to other sites may be included on My Site. Unless expressly stated, these sites are not under My control. I neither assume nor accept responsibility or liability for the content of third party sites. The inclusion of a link to another site on My Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.

7. Use of My Website

7.1 You may use My Website at any time to contact Me. Please note the following; you must not:

7.1.1 communicate in a way that is obscene, deliberately offensive, hateful or otherwise inflammatory;
7.1.2 submit information that promotes violence;
7.1.3 submit information that promotes or assists in any form of unlawful activity;
7.1.4 submit information that discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation or age;
7.1.5 submit information that is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
7.1.6 submit information that is calculated or is otherwise likely to deceive;
7.1.7 submit information that is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal data in a way that you do not have a right to;
7.1.8 misleadingly impersonate any person or otherwise misrepresent your identity or affiliation in a way that is calculated to deceive;
7.1.9 imply any form of affiliation with Me where none exists;
7.1.10 infringe, or assist in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks and database rights) of any other party; or
7.1.11 submit information in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.

7.2 I may monitor any and all communications made using My Website.
7.3 Any information that you send to Me through My Website may be modified by Me and, by sending Me such information, you waive your moral right to be identified as the author of that information.
7.4 Any personal information sent to Us, whether through My Website or otherwise (including but not limited to your name and contact details), will be collected, used and held in accordance with your rights and My obligations under the law, as set out in Clause 13.

8. Disclaimers

8.1 Nothing on My Site constitutes advice on which you should rely. It is provided for general information purposes only. Professional or specialist advice should always be sought before taking any action relating to Medical conditions.
8.2 Insofar as is permitted by law, I make no representation, warranty, or guarantee that My Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.
8.3 I make reasonable efforts to ensure that the Content on My Site is complete, accurate, and up-to-date. I do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date.
8.4 No part of My Site is intended to constitute a contractual offer capable of acceptance. No goods or services are sold through My Site and the details of services provided on My Site are provided for general information purposes only.
8.5 I make reasonable efforts to ensure that any and all pricing information shown on My Site is correct at the time of going online. I reserve the right to change prices at any time and may add or remove special offers and promotions from time to time. All pricing information is reviewed and updated periodically.

9. My Liability

9.1 To the fullest extent permissible by law, I accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) My Site or the use of or reliance upon any Content included on My Site.
9.2 To the fullest extent permissible by law, I exclude all representations, warranties, and guarantees (whether express or implied) that may apply to My Site or any Content included on My Site.
9.3 My Site is intended for non-commercial use only. If you are a business user, I accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
9.4 I exercise all reasonable skill and care to ensure that My Site is free from viruses and other malware. I accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of My Site (including the downloading of any Content from it) or any other site referred to on My Site.
9.5 I neither assume nor accept responsibility or liability arising out of any disruption or non-availability of My Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
9.6 Nothing in these Terms and Conditions excludes or restricts My liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. For full details of consumers’ legal rights, including those relating to digital content, please contact your local Citizens’ Advice Bureau or Trading Standards Office.

10. Viruses, Malware and Security

10.1 I exercise all reasonable skill and care to ensure that My Site is secure and free from viruses and other malware.
10.2 You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks.
10.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via My Site.
10.4 You must not attempt to gain unauthorised access to any part of My Site, the server on which My Site is stored, or any other server, computer, or database connected to My Site.
10.5 You must not attack My Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
10.6 By breaching the provisions of sub-Clauses 10.3 to 10.5 you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and I will cooperate fully with those authorities by disclosing your identity to them. Your right to use My Site will cease immediately in the event of such a breach.

 

11. Acceptable Use Policy

11.1 You may only use My Site in a manner that is lawful. Specifically:

11.1.1 you must ensure that you comply fully with any and all local, national or international laws and/or regulations;
11.1.2 you must not use My Site in any way, or for any purpose, that is unlawful or fraudulent;
11.1.3 you must not use My Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and
11.1.4 you must not use My Site in any way, or for any purpose, that is intended to harm any person or persons in any way.

11.2 I reserve the right to suspend or terminate your access to My Site if you materially breach the provisions of this Clause 11 or any of the other provisions of these Terms and Conditions. Specifically, I may take one or more of the following actions:

11.2.1 suspend, whether temporarily or permanently, your right to access My Site;
11.2.2 issue you with a written warning;
11.2.3 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
11.2.4 take further legal action against you as appropriate;
11.2.5 disclose such information to law enforcement authorities as required or as I deem reasonably necessary; and/or
11.2.6 any other actions which I deem reasonably appropriate (and lawful).

11.3 I hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that I may take in response to breaches of these Terms and Conditions.

12. Privacy and Cookies
Use of My Site is also governed by My Cookie and Privacy Policies. These policies are incorporated into these Terms and Conditions by this reference.

13. Data Protection

13.1 All personal information that I may use will be collected, processed, and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and your rights under the GDPR.
13.2 For complete details of My collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of your rights and how to exercise them, and personal data sharing (where applicable), please refer to My Privacy Policy and Cookie Policy.

14. Communications from Us

14.1 If I have your contact details, I may from time to time send you important notices by email. Such notices may relate to matters including, but not limited to, service changes and changes to these Terms and Conditions.
14.2 I will never send you marketing emails of any kind without your express consent. If you do give such consent, you may opt out at any time. Any and all marketing emails sent by Me include an unsubscribe link. If you opt out of receiving emails from Me at any time, it may take up to 3 business days for your new preferences to take effect.
14.3 For questions or complaints about communications from Me (including, but not limited to marketing emails), please contact Me via contact page.

15. Changes to these Terms and Conditions

15.1 I may alter these Terms and Conditions at any time. If I do so, details of the changes will be highlighted at the top of this page. Any such changes will become binding on you upon your first use of My Site after the changes have been implemented. You are therefore advised to check this page from time to time.
15.2 In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

16. Contacting Elen Clulow
To contact Me, please use any of the methods provided on the contact page.

17. Law and Jurisdiction

17.1 These Terms and Conditions, and the relationship between you and Me (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of England & Wales.
17.2 If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Sub-Clause 17.1 above takes away or reduces your rights as a consumer to rely on those provisions.
17.3 If you are a consumer, any dispute, controversy, proceedings or claim between you and Me relating to these Terms and Conditions, or the relationship between you and Me (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
17.4 If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the non exclusive jurisdiction of the courts of England & Wales.